Here are some of my papers about digital media and work. I don’t do as much of this now as I used to as I’m more interested in society more generally. If you want copies of papers, please obtain them via a search for me at: hhttp://eprints.qut.edu.au/view/person/Light,_Ben.html
Howcroft, D. and Light, B. (2010) “The Social Shaping of Packaged Software Selection,” Journal of the Association for Information Systems 11 (3), Article 2. http://aisel.aisnet.org/jais/vol11/iss3/2
Griffiths, M. and Light, B. (2009) An Investigation into Resistance Practices at an SME Consultancy, Journal of Enterprise Information Management, 22(1/2), 119 – 136.
Avila-Porro, D., Light, B. and McLean, R. (2008) Web Mediated Market Interactions and Enterprise Software, Cutter IT Journal, 21(6), 29-33.
Ferneley, E. and Light, B. (2008) Unpacking End-User Relations in an Emerging Ubiquitous Computing Environment: Introducing the Bystander, Journal of Information Technology, 23(3), 163-185.
Howcroft, D. and Light, B. (2008) IT Consultants, Salesmanship and the Challenges of Packaged Software Selection In SMEs, Journal of Enterprise Information Management, 21(6), 597-615.
Burns, B. and Light, B. (2007) Users as Developers: A Field Study of Call Centre Knowledge Work, Journal of Organizational and End User Computing, 19(4), 42-56.
Ferneley, E. and Light, B. (2006) Secondary User Relations in Emerging Mobile Computing Environments, European Journal of Information Systems, 15(3), 301-306.
Howcroft, D. and Light, B. (2006) Reflections on Issues of Power in Packaged Software Selection, Information systems Journal, 16(3), 215-235.
Light, B. and Wagner, E. (2006) Integration in ERP Environments: Rhetoric, Realities and Organisational Possibilities, New Technology, Work and Employment, 21(3), 215-228.
Light, B. Going Beyond ‘Misfit’ as a Reason for ERP Package Customisation, Computers in Industry, 56(6), 2005, 606-619.
Light, B. (2005), Potential Pitfalls in Packaged Software Adoption, Communications of the ACM, 48(5), 119-121.